Rotating images on dashboard

Rotating images on dashboard

Postby SmartOES » Sun Mar 07, 2010 12:29 am

On the dashboard Hours screen, the main power consumption graph alternates every five seconds between two images, attached. Is this intentional? If so, what is the difference between the two images?
Attachments
dashboard6_graph.php (1).png
A second image that alternates with the first every five seconds
dashboard6_graph.php (1).png (4.49 KiB) Viewed 111 times
dashboard6_graph.php.png
The first image to appear
dashboard6_graph.php.png (4.54 KiB) Viewed 111 times
SmartOES
 
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Re: Rotating images on dashboard

Postby admin » Sun Mar 07, 2010 6:16 pm

Odd.

Let me investigate and get back to you. I'll get one of the team onto it straight away.

Regards
Darryl.
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Re: Rotating images on dashboard

Postby SmartOES » Sun Mar 07, 2010 6:58 pm

If it would help I'd be glad to share my screen over Skype so someone can see it in realtime.
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Re: Rotating images on dashboard

Postby admin » Tue Mar 09, 2010 1:07 pm

We have managed to recreate the problem and are currently investigating why this is happening.

We should have this fixed some time today.

Thanks,
Amit.
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Re: Rotating images on dashboard

Postby admin » Tue Mar 09, 2010 3:41 pm

Thanks for letting us know about this issue, the problem has now been resolved.

Thanks,
Amit.
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Re: Rotating images on dashboard

Postby SmartOES » Tue Mar 09, 2010 6:42 pm

A different problem seems to have emerged. On the "hour" screen of the dashboard, it now just reports the first eight hours of the day regardless of the current time. In the attached image you will see that the first eight hours are reported despite the current time being 12:41 PM. On top of that it is missing data for most of those hours. Note that "live" and "day" are working properly.
Attachments
dashboard6_graph.php.png
Wrong times and missing data
dashboard6_graph.php.png (3.96 KiB) Viewed 93 times
SmartOES
 
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Re: Rotating images on dashboard

Postby Amit.Lakhani » Thu Mar 11, 2010 5:24 pm

I will have to look into this one further.

Is it still happening?

If so, can you email me the account name that you are using so I can see the problem happening? (amit.lakhani@enistic.com)

Amit.
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Re: Rotating images on dashboard

Postby SmartOES » Thu Mar 11, 2010 7:12 pm

Looks OK now; I'll email you with our username if it happens again.

Thanks!
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